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Bulk Renewal
Apart from individually renewing a Web Hosting
Order,
you can have a glimpse of all expiring Web Hosting Orders, and Renew the same in bulk from the Renewal Management
Interface of your Control Panel.
Click here to read
how to renew an individual Web Hosting Order >>
The Renewal Management interface can be used as follows -
For Customers:
1. Login to your Customer Control Panel from http://lucentone.myorderbox.com/customer.
2. Go to Web Hosting
-> Renewal Management.
3. Select Web Hosting or any other Product whose Orders you wish to renew from the drop down and enter the number of days, to obtain a list of all expiring domain names within this period, and
click on Go.
For example, if you want to obtain the list of Web Hosting Orders expiring in
the next 30 days, select Web Hosting from the drop-down and then enter 30
as the number of days to obtain this list.
4. Select one or more Orders that you wish to Renew. To select all Orders,
select the check box on the top of the form.
5. Click on the Renew Selected Orders
button, to select the
Number of years for which you wish to Renew each Order.
6. Upon selecting the number of years you want
to renew each Order for, you would be displayed your Current Debit Account
Balance with Lucent One Solutions and the Total Amount for renewing the selected
Orders, at the bottom of the page.
i. If you have selected less than 25 Orders to
be renewed, then upon clicking on the Continue button, you would be prompted to Pay for the Renewal of
these Orders.
Click here to
read how to settle an Invoice >>
ii If you have selected more than 25 Orders to
be renewed, then
- if you have sufficient funds in your Current
Debit Account Balance, then upon clicking on the Continue button, your
Bulk Renewal request will be added to the queue and it will be automatically
processed shortly.
- if you do not have sufficient funds in your
Current Debit Account Balance, then you would need to first click on the Add Funds link.
This will pop-up a new window, where you need to
select one of the payment methods and add sufficient funds to cover the cost of
renewing these Orders (i.e., Total Amount - Current Debit Account
Balance).
Upon completion of the Add Funds process, close this window and refresh the
Set Years for Renewal page. Now upon clicking on the Continue
button, your Bulk Renewal request will be added to the queue and it will be
automatically processed shortly.
IMPORTANT
At any point of time, you can
only add two Bulk Actions. This implies that you would
not be able to add another Bulk Registration / Renewal / Modification
Action, if two Bulk Actions are already running. You will be able to add
another Bulk Action once the earlier request has
been processed completely.
For Resellers:
1. Log in to your Reseller Admin Control Panel from http://lucentone.myorderbox.com/reseller.
2. Go to Products -> Renewal Management.
3. Select/mention the following details and
click on the Go button:
- Product - Select the Product whose Orders you wish to renew from the drop down
menu.
- Number of Days - Enter the number of days to obtain a list of all
Expiring Orders of (all) your Customers within this period.
- Customer (optional) - If you wish to renew only
Orders belonging to a
particular Customer, you may do so by mentioning the Customer Username (email
address) or Customer ID (number) in the appropriate field. If you leave this
field blank, the search will display Orders belonging to all your Customers.
For example,
Case 1 - if you want to renew Orders belonging
to All Products, expiring in the next 30 days, then you would need to select the
Product as All Products, mention 30 days and not fill the Customer field.
Case 2 - if you want to renew only Customer Username
a@somedomain.com all Orders belonging to
All Products, expiring in the next 30 days, then you would need to select the
Product as All Products, mention 30 days and fill the Customer field with
a@somedomain.com. 4. Select one or more Orders that you wish to Renew. To select all Orders,
select the check box on the top of the form.
5. Click on Renew Selected Orders, to select the
Number of years for which you wish to Renew each Order.
6. Decide how you wish to Pay for the Renewal of the Orders by selecting one of
the Payment Options mentioned below and then click on the Continue button to
execute the Renewal -
- Option 1 - Renew the Orders and the Invoices will be kept Pending for the Customer. This way, he
can pay for the Invoices later.
- Option 2 - Renew the domain names using the Current Debit Account
Balance of the Customer. This option would immediately debit your
Customer's Debit Account for the Cost of the Renewals. If there are insufficient
funds in the Customer's Debit Account balance, then the system would
renew as many Orders as possible.
- Option 3 - Renew the Orders without raising any Invoices for the
Customer.
IMPORTANT
At any point of time, you can
only add two Bulk Actions for any Customer. This implies that you would
not be able to add another Bulk Registration / Renewal / Modification
Action for a Customer if two Bulk Actions are already running for this
Customer. You will be able to add another Bulk Action once the earlier request has
been processed completely.
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